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Returns

Returning Your Water Filters

If you would like to return your filter it's absolutely no problem at all.
Here's what to do.


1) Where to send it:

Please send it to :


UKWF Returns
Unit D120
London SE21 8DE



2) What to tell us

Please include a note with your
NAME and POSTCODE printed clearly.



3) Free Postage Back !

Don't forget that we will pay for your return postage costs
(for items coming from the UK*). If you would like to
take us up on this please mention the cost in your
note or send us an email.


We will refund your card or paypal - however you paid us.


4) When will you get your refund?

We will refund you for your water filter plus
any postage costs within a week or so
of return (refunds are usually done on Fridays).


Please note that before returning your item
you may want to let us know about any technical
issues. We can often solve these easily - it might
save you time and effort.


*
Please note as per our Terms and Conditions we reserve
our right to refuse to pay for the postage
return of some "special items" eg high value ones or
those few which are sent direct from another supplier.
UK Water Filters Ltd

Author: By Ed Parry