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"Absolutely outstanding service. These folks really do know how to do an amazing job. I honestly am so delighted with everything they have done. The kit is superb, water tastes wonderful. They always send the filters quickly and have answered many questions I had when fitting the system and the replacement filters. I highly recommend them. Such lovely staff, always so helpful and easy to contact when you need advice. So very glad I went with them and so grateful to them for such a high quality service. 🤩 great work 🤩"
Kelly - June 2025
Need help finding the right filter?
Let us help pick the best filter for your needs, ring us on 020 8761 6611 or email us. Alternatively, have you tried our quiz? You will find the right filter in under 30 seconds. Try the Quiz
Product Description
This unit is for the larger property with flow rates of up to 32 litres a minute.
(More info below on Getting the Right Size for Your Needs.)
It both softens and filters your water.
We offer you this combination because water softeners are not water filters. Unlike filters, softeners don't improve the taste of the water.
So if you only have a water softener you will still be drinking and bathing in unfiltered, chlorinated water.
Now you can combine your water de-scaling needs with a powerful Whole House water filter. This will remove unpleasant tasting chlorine and greatly improve the quality of your drinking AND bathing experience.
We now get mineral quality water throughout the house. It's really improved our skin and also the limescale... We used to buy a lot of mineral water but have stopped. there's no need". Independent Review by Dhiresh
Combined, these two units give you a unique solution: a water softener PLUS filter that gives you all the benefits of scale-free water with mineral bottle drinking quality water throughout your property.
Buy them together and save £200
Economical- The Filter cartridge costs £194 to replace and last for 12 months.
The Scale Centurion™ cartridges cost £294 to replace and last for 2 years.
Fully Certified
Scale Centurion™ softener media has been fully tested using the DVGW-W512 protocol.
(DVGW is the top gas and water industry certification body in Europe).
Plus; the media has been fully tested by Arizona State University against the international protocol for scale prevention. Achieved a 99.6% effectiveness rating - the only non-salt based anti scale technology to do so.
...much softer water; no limescale treatments for the taps or kettles for 2 years, much better than having to regularly fill a softener with salt! Would recommend this to family and friends, no problem." Independent Review by Tony
Our Money Back Guarantee
We are so confident that our unit will out-perform the competition that we are offering you a 12 month performance guarantee.
Plus a FIVE Year Warranty (ie for broken /replacement parts.)
Please note that if there's any issue with the product, even beyond these timescales, let us know and we'll help.
We've been in business for over twenty-five years and have a great reputation for for friendly helpful support.
Get the Right Size for Your Needs
This whole house softening unit accepts a max flow rate of 32 litres per minute. This is usually adequate for the larger size home ie with 4 bedrooms plus.
But even if you have a large home you might not need this larger model.
This unit is for the larger property with flow rates of up to 32 litres a minute.
(More info below on Getting the Right Size for Your Needs.)
It both softens and filters your water.
We offer you this combination because water softeners are not water filters. Unlike filters, softeners don't improve the taste of the water.
So if you only have a water softener you will still be drinking and bathing in unfiltered, chlorinated water.
Now you can combine your water de-scaling needs with a powerful Whole House water filter. This will remove unpleasant tasting chlorine and greatly improve the quality of your drinking AND bathing experience.
We now get mineral quality water throughout the house. It's really improved our skin and also the limescale... We used to buy a lot of mineral water but have stopped. there's no need". Independent Review by Dhiresh
Combined, these two units give you a unique solution: a water softener PLUS filter that gives you all the benefits of scale-free water with mineral bottle drinking quality water throughout your property.
Buy them together and save £200
Economical- The Filter cartridge costs £194 to replace and last for 12 months.
The Scale Centurion™ cartridges cost £294 to replace and last for 2 years.
Fully Certified
Scale Centurion™ softener media has been fully tested using the DVGW-W512 protocol.
(DVGW is the top gas and water industry certification body in Europe).
Plus; the media has been fully tested by Arizona State University against the international protocol for scale prevention. Achieved a 99.6% effectiveness rating - the only non-salt based anti scale technology to do so.
...much softer water; no limescale treatments for the taps or kettles for 2 years, much better than having to regularly fill a softener with salt! Would recommend this to family and friends, no problem." Independent Review by Tony
Our Money Back Guarantee
We are so confident that our unit will out-perform the competition that we are offering you a 12 month performance guarantee.
Plus a FIVE Year Warranty (ie for broken /replacement parts.)
Please note that if there's any issue with the product, even beyond these timescales, let us know and we'll help.
We've been in business for over twenty-five years and have a great reputation for for friendly helpful support.
Get the Right Size for Your Needs
This whole house softening unit accepts a max flow rate of 32 litres per minute. This is usually adequate for the larger size home ie with 4 bedrooms plus.
But even if you have a large home you might not need this larger model.
There are two sets of cartridges. One has the Scale Centurion softener media. The second has the whole of house filter media
1) The Scale Centurion softener media will last you for at least 2 years - most likely three or more. (It might be longer depending on your local water conditions. You'll know when it's time to change because you'll see scale slowly building up in your kettle etc).
The replacement anti-scale media cartridges cost just £294. (They will last you a further 2 plus years ie the same time as the originals did).
We will send you a free reminder when it is around the time to renew your softener. All you have to do is change the cartridge. It only takes a few minutes.
Replacement code for the 2 year anti-scale cartridge is WHS-BB-CA-20
2) The whole of house filter media will last 12 months.
After 12 months we send you a free reminder. All you have to do is change the cartridge. (it's similar to changing a large lightbulb - it should only take a few minutes at most.
Your new cartridge costs £194 and will last you a further 12 months. So you get beautifully filtered water throughout your home for less than £2 per week!
12 Month Replacement Water Filter Cartridge Code: FIL32
You can order a spare 12 month filter cartridge here
2 Year Replacement Scale Centurion Cartridge Code: SC32
We've sold a lot of these units and have a list of recommended plumbers in each area who've already fitted one. Simply let us know your postcode and we'll connect you with your nearest one. Call us on Freephone 0800 009 6611 or email us for further details.
Dimensions
Height: The housing units are 68.5 cm / 26.96 inches high.
Width: 41 cm / 16.1 inches
Depth: 21 cm / 8.2 inches
Inlet / Outlet - One inch BSP Brass Female
Note: re Changing Filters / Clearance room under the unit
If you have a tight space make sure to allow some clearance room underneath the fitted unit for changing the filters.You need a minimum of 5cm / 2 inches inches below the white bowl for it to drop down and slide away.
The bracket is 8cm high and can be removed - provided the unit is sited securely.
Performance / What Your Whole of House Filter Removes
... and our Money Back Guarantee should help reassure you that we are an honest firm who will give you a first class, long term service.
How to get help
Call our help line on 020 8761 6611 at any time during UK office hours ie 9 am to 6 pm
Or email us for a rapid response.
Our policy is always to get back to you within an hour - or one working day at most.
Returns
In addition to your 3 Year Warranty, if for any reason you change your mind about your purchase within 90 days of receiving the goods, you can return your product for a full and complete refund *
PLUS we will pay for your return postage(UK only)
*This applies to individuals/ consumers using the products in domestic settings. Businesses please see our terms and conditions
Delivery Times
Order before 3 pm on any working day and we guarantee your order will be sent out the same day (not on weekends)
(To be honest we often manage to send them even after 3pm. But we can't promise that).
All prices on the website include delivery charges and VAT except where stated otherwise.
Delivery Charges
Your Standard "Free Delivery Included" is Second Class
This usually takes between 3 to 5 working days ie does not count weekends or Bank Holidays
Pay Extra for First Class
You also have the option at checkout to pay extra for First Class.
This should result in next day working delivery to mainland UK.
BUT please note while 95% do arrive next day this is not guaranteed.
However arrival within two working days is almost certain.
You can see your delivery costs at the checkout stage before you buy.
We are a family run business who value our customers. We've been trading for over twenty five years. So we won't be "here today gone tomorrow". Your Money Back Guarantees and Warranties will be safe.
Fully Accredited
Members of Safebuy the leading Consumer Assurance Scheme for online retailers approved under the Trading Standards Institute's Consumer Codes Approval Scheme.
Repeat Customers
Many of our clients have been buying filters from us for several years. Over 95% keep coming back to renew their filter because we offer a friendly, helpful service and great value prices. Checkout our TrustPilot reviews.
We’re Trustworthy
We have a huge number of great independent testimonials. For example on the Approved Consumer Code Directory for the Trading Standards Institute and on Google Certified Shops.
Such an improvement over unfiltered water. Losing microplastics, scale, chlorine and all the other nasties that can work their way in is just a bit of piece of mind for me in relation to my kids.
– Nick Love
I've had the filter installed for 1 month now and the water tastes loads better and no more smell of chemicals, just clean fresh filtered water I'd say it's the best water I've ever had.
– Neil Bradfield
“My filter fits easy and I am happy. We weigh the old filter when it is removed, filled with gunge which never got into our bodies with this filter. It’s quite frightening. My filter is worth every penny!
– Kathleen Gibson
Such an improvement over unfiltered water. Losing microplastics, scale, chlorine and all the other nasties that can work their way in is just a bit of piece of mind for me in relation to my kids.
– Nick Love
I've had the filter installed for 1 month now and the water tastes loads better and no more smell of chemicals, just clean fresh filtered water I'd say it's the best water I've ever had.
– Neil Bradfield
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