Instructions / Installation Guides
Every product code is listed in alphabetical order. Scroll down to find your product (or do a Ctrl F browser search)
Not sure of your product code?
A link to your instructions was emailed to you shortly after purchase.
(Simply search your email for "greener + instructions". And, while you're there whitelist our email so you get future instructions!)
Or look at the label for the product code then search for it on this page
Or check the label for a QR code and use your camera to take you to the relevant product instructions page.
Or (for cartridges, not new systems) use your product renewal page
Enter your details and click to reorder. Don't “Checkout”. Instead, click on the product picture to open the product page. Scroll down a bit. The SKU code is your product code. Copy it and search for it on this page
Can we install your filter?
Most of the water filters don't require any plumbing and are designed to be very easy for you to install.
We provide full, easy-to-follow instructions for you.
However if you want a handyman to come and do it for you, simply let us know.
We have a network of recommended tradespeople we can connect you with.
Or you can find a local one using websites like checkatrade.com mybuilder.com and ratedpeople.com
If you get a larger filter, for example a whole of house type that requires plumbing, we also have a network of local plumbers.
Let us know if you would like to be connected to one.
These larger units are easy for any qualified plumber to fit. So if you already know a plumber then you could easily use them. (We provide full support in the unlikely event the plumber needs help).