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"Absolutely outstanding. The kit is superb, water tastes wonderful. Such lovely staff, always so helpful and easy to contact when you need advice. high quality service. 🤩 great work 🤩"
Kelly, June
Need help finding the right filter?
Let us help pick the best filter for your needs, ring us on 020 8761 6611 or email us. Alternatively, have you tried our quiz? You will find the right filter in under 30 seconds. Try the Quiz
Product Description
Need to replace your Whale Aqua Source 3/8 Inch water filter? (aka "Whale Aqua Source Carbon Water Filter - White, 3/8 Inch")
Can't find your original supplier?
Yes We Can Help
Thank you for your service everything was perfect. Delivery was on time and would highly recommend your company to others. Independent Review by Marc
Here's How:
We can replace your Whale Aquasource 3/8 Inch water filter cartridge for one of our own brand high quality water filters.
Your Old Caple Puriti
Our High Quality Own-Brand
Here's a Recent Comment From a Happy Customer
...your website is a breath of fresh air. Homebase, where we bought the sink and tap from 2 or 3 years ago, have now stopped selling the filters. Even when they did have them, I had to wait for 3 - 6 weeks and they would charge me £35 for the pleasure. Keep up the good work. Independent Review by Maria D-B, Lutterworth, Leics
Tell Me More
The thing to bear in mind is that the great majority of these water filters are basically the same.
They are made with Granular Activated Carbon - which simply, is burnt coconut shell that has been treated and is then pressed into a plastic tube - your filter cartridge.
Apart from a different label, and possibly some very minor variations in shape, these water filters are interchangeable.
You don't need to worry about who has made it. If your light bulb is branded you can easily replace it with another brand.
You simply want to make sure it fits your light socket.
Anti-Scale Version
Please note this filter does not remove scale. If you are in a limescale area and want the anti-scale version of this filter please click here
How Easy is it to Change the Filter?
This is very simple. Full and easy fitting instructions are supplied.
Basically, all you do basically is take the tubing out of your old filter and push them into your new one.
I'm delighted with the filter and your service. Instructions for removal and fitting were easy to follow and the joints are secure. Independent Review by Chris
Tube Size
Our cartridges fit the standard Whale Aquasource 3/8ths of an inch - ie 9.6 mm - outside diameter).
If you don't like what you get simply send it back for a full refund.
Renewing Your filter in the Future
Your filter cartridge will need changing every 6 months.
The price of replacement cartridges varies depending on sales and so on. We guarantee you will get a special "customer loyalty rate" of at least the price you pay today.
So far I am very pleased with the Replacement cartridge. It arrived promptly, was easy to fit and is providing a greatly enhanced flow of filtered water. It is also very reassuring to know there is someone available to contact online or by phone Thanks for that and for your welcoming message. I look forward to doing business with you in the future. Independent Review by Mo
ORDER ANYTIME Day or Night 24/7 for NEXT DAY DELIVERY
This is a great filter and usually does what most people in the UK need. Its performance is the same as the old Caple Puriti.
However, if you want to remove a specific contaminant, and cannot see it in the table above - for example fluoride, hormones, heavy metals, and so on - then you probably need a Reverse Osmosis unit.
But please note that good quality Reverse Osmosis filters are expensive and are ofter "overkill" for what most UK customers need.
Usually all you need for filtering UK tap water is to remove chlorine, like this filter above does perfectly well. Then you've basically got bottle water quality!
Dimensions
Length
30.9cm (12.2mm) inches including spigots
Width
2.06 inches (52mm)
Male Inline Connectors The male connection - aka a spigot fits into an adapter on the end of your tubing
This is common for filters like Caple Purity, Stillo, RangeMaster, Bristan Empura and others.
The diameter of the male / spigot part is 3/8th of an inch or 9.6mm. If you have an inline filter with a different size spigot - which is unlikely - don't worry, we can supply adaptors. Simply let us know either before or after you order.
If you are not sure of your exact spigot size you can simply order the filter now and try it out. (It is very likely to fit).
If you have any trouble fitting it we will help you sort out the adapters later. We'll send them out immediately. It really is very simple.
Simply give us a quick call on 0800 009 6611 or contact us - now or after you order.
ORDER ANYTIME Day or Night 24/7 for NEXT DAY DELIVERY
... and our Money Back Guarantee should help reassure you that we are an honest firm who will give you a first class, long term service.
How to get help
Call our help line on 020 8761 6611 at any time during UK office hours ie 9 am to 6 pm
Or email us for a rapid response.
Our policy is always to get back to you within an hour - or one working day at most.
Returns
In addition to your 3 Year Warranty, if for any reason you change your mind about your purchase within 90 days of receiving the goods, you can return your product for a full and complete refund *
PLUS we will pay for your return postage(UK only)
*This applies to individuals/ consumers using the products in domestic settings. Businesses please see our terms and conditions
Delivery Times
Order before 3 pm on any working day and we guarantee your order will be sent out the same day (not on weekends)
(To be honest we often manage to send them even after 3pm. But we can't promise that).
All prices on the website include delivery charges and VAT except where stated otherwise.
Delivery Charges
Your Standard "Free Delivery Included" is Second Class
This usually takes between 3 to 5 working days ie does not count weekends or Bank Holidays
Pay Extra for First Class
You also have the option at checkout to pay extra for First Class.
This should result in next day working delivery to mainland UK.
BUT please note while 95% do arrive next day this is not guaranteed.
However arrival within two working days is almost certain.
You can see your delivery costs at the checkout stage before you buy.
We are a family run business who value our customers. We've been trading for over twenty five years. So we won't be "here today gone tomorrow". Your Money Back Guarantees and Warranties will be safe.
Fully Accredited
Members of Safebuy the leading Consumer Assurance Scheme for online retailers approved under the Trading Standards Institute's Consumer Codes Approval Scheme.
Repeat Customers
Many of our clients have been buying filters from us for several years. Over 95% keep coming back to renew their filter because we offer a friendly, helpful service and great value prices. Checkout our TrustPilot reviews.
We’re Trustworthy
We have a huge number of great independent testimonials. For example on the Approved Consumer Code Directory for the Trading Standards Institute and on Google Certified Shops.
Such an improvement over unfiltered water. Losing microplastics, scale, chlorine and all the other nasties that can work their way in is just a bit of piece of mind for me in relation to my kids.
– Nick Love
I've had the filter installed for 1 month now and the water tastes loads better and no more smell of chemicals, just clean fresh filtered water I'd say it's the best water I've ever had.
– Neil Bradfield
“My filter fits easy and I am happy. We weigh the old filter when it is removed, filled with gunge which never got into our bodies with this filter. It’s quite frightening. My filter is worth every penny!
– Kathleen Gibson
Such an improvement over unfiltered water. Losing microplastics, scale, chlorine and all the other nasties that can work their way in is just a bit of piece of mind for me in relation to my kids.
– Nick Love
I've had the filter installed for 1 month now and the water tastes loads better and no more smell of chemicals, just clean fresh filtered water I'd say it's the best water I've ever had.
– Neil Bradfield
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