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Instructions / Installation Guides

Find your instructions for replacing or installing your water filter HERE

Every product code is listed in alphabetical order. Scroll down to find your product (or do a Ctrl F browser search)

Not sure of your product code?

A link to your instructions was emailed to you shortly after purchase.

(Simply search your inbox for "greener + instructions" (both words are in the email.)

Or  check your filter label for the product code then search for it on this page

Or check your filter label for a QR code and use your camera to take you to the relevant product instructions page.

Or (for cartridges, not new systems) use your product renewal page 
Enter your details and click to reorder. Don't “Checkout”. Instead, click on the product picture to open the product page. Scroll down a bit. The SKU code  is your product code. Copy it and search for it on this page


Can we install your filter?

Most of the water filters don't require any plumbing and are designed to be very easy for you to install.

We provide full, easy-to-follow instructions for you.

However if you want a handyman to come and do it for you, simply let us know.

We have a network of recommended tradespeople we can connect you with.

Or you can find a local one using websites like checkatrade.com mybuilder.com and ratedpeople.com

 

If you get a larger filter, for example a whole of house type that requires plumbing, we also have a network of local plumbers.

Let us know if you would like to be connected to one.

These larger units are easy for any qualified plumber to fit. So if you already know a plumber then you could easily use them. (We provide full support in the unlikely event the plumber needs help).

Any Problem?

Please don't hesitate to contact us - via our contact page, or via chat or call us (UK office hours)

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    Over 8,000 reasons to buy from us

    Trustpilot
    Well Established

    We are a family run business who value our customers. We've been trading for over twenty five years. So we won't be "here today gone tomorrow". Your Money Back Guarantees and Warranties will be safe.

    Fully Accredited

    Members of Safebuy the leading Consumer Assurance Scheme for online retailers approved under the Trading Standards Institute's Consumer Codes Approval Scheme.

    Repeat Customers

    Many of our clients have been buying filters from us for several years. Over 95% keep coming back to renew their filter because we offer a friendly, helpful service and great value prices. Checkout our TrustPilot reviews.

    We’re Trustworthy

    We have a huge number of great independent testimonials. For example on the Approved Consumer Code Directory for the Trading Standards Institute and on Google Certified Shops.

    Such an improvement over unfiltered water. Losing microplastics, scale, chlorine and all the other nasties that can work their way in is just a bit of piece of mind for me in relation to my kids.
    – Nick Love
    I've had the filter installed for 1 month now and the water tastes loads better and no more smell of chemicals, just clean fresh filtered water I'd say it's the best water I've ever had.
    – Neil Bradfield
    “My filter fits easy and I am happy. We weigh the old filter when it is removed, filled with gunge which never got into our bodies with this filter. It’s quite frightening. My filter is worth every penny!
    – Kathleen Gibson
    Such an improvement over unfiltered water. Losing microplastics, scale, chlorine and all the other nasties that can work their way in is just a bit of piece of mind for me in relation to my kids.
    – Nick Love
    I've had the filter installed for 1 month now and the water tastes loads better and no more smell of chemicals, just clean fresh filtered water I'd say it's the best water I've ever had.
    – Neil Bradfield