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December Sale! ... Get up to 25% off!
December Sale! ... Get up to 25% off!

Support / Contact Us

We're always happy to hear from you.

Please don't hesitate to contact us if you need support or have any questions about our water filters / purifiers, the services we provide, or the products we offer.

Even if you don't intend to buy from us we're happy to help.

Need advice on what to buy? Checkout the quick quiz

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How you can contact us

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Fill in the quick enquiry form below for a rapid response.

Returns

For a prompt refund send any returns to:

UKWF Returns
c/o Parcel Ship
Coates Farm

Retford
DN22 0HA

Returns information


Your Rights

What if there's a problem?

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Call us

Please call our helpline on 020 8761 6611

Calls are answered between 9am to 6pm Monday to Friday.
Otherwise you can leave a message and we'll get back to you.

If calling from outside the UK please dial +44 20 8761 6611



UK Water Filters Ltd a Company Limited by Guarantee,
Registered in England,
Company Number: 05249436,
VAT Reg. No. 863 7634 91

Over 8,000 reasons to buy from us

Well Established

We are a family run business who value our customers. We've been trading for over twenty five years. So we won't be "here today gone tomorrow". Your Money Back Guarantees and Warranties will be safe.

Fully Accredited

Members of Safebuy the leading Consumer Assurance Scheme for online retailers approved under the Trading Standards Institute's Consumer Codes Approval Scheme.

Repeat Customers

Many of our clients have been buying filters from us for several years. Over 95% keep coming back to renew their filter because we offer a friendly, helpful service and great value prices. Checkout our TrustPilot reviews.

We’re Trustworthy

We have a huge number of great independent testimonials. For example on the Approved Consumer Code Directory for the Trading Standards Institute and on Google Certified Shops.